Bringing peace into the room : how the personal qualities of the mediator impact the process of conflict resolution / Daniel Bowling, David Hoffman, editors.
Contributor(s): Bowling, Daniel
| Hoffman, David A
Material type: 
TextPublisher: San Francisco : Jossey-Bass, 2003Edition: First editionDescription: viii, 310 pages ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0787968501 (alk. paper); 9780787968502 (alk. paper)Subject(s): Conflict management | MediationDDC classification: 303.6/9 LOC classification: HM1126 | .B75 2003Bibliography, Etc. Note: Includes bibliographical references (pages 279-281) and index.| Item type | Current library | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
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Book
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John Bulow Campbell Library | 1 West | HM1126 .B75 2003 (Browse shelf(Opens below)) | 1 | Available | 0182903096069 |
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Includes bibliographical references (pages 279-281) and index.
Introduction ; Bringing peace into the room: the personal qualities of the mediator and their impact on the mediation / Daniel Bowling, David A. Hoffman -- What are the personal qualities of the mediator? / Kenneth Cloke -- Unintentional excellence: an exploration of mastery and incompetence / Peter S. Adler -- Managing the natural energy of conflict: mediators, tricksters, and the constructive uses of deception / Robert D. Benjamin -- Trickster, mediator's friend / Michelle LeBaron -- Emotionally intelligent mediation: four key competencies / Marvin E. Johnson, Stewart Levine, Lawrence R. Richard -- Paradoxes of mediation / David A. Hoffman -- Mediation and the culture of healing / Lois Gold -- Creating sacred space: twoard a second-generation dispute resolution practice / Sara Cobb -- Personal qualities of the mediator: taking time for reflection and renewal / Jonathan W. Reitman, Esq. -- Style and the family mediator / Donald T. Saposnek -- Tears / David A. Hoffman -- Mindfulness meditation and mediation: where the transcendent meets the familiar / Daniel Bowling.