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I hear what you say, but what are you telling me? : the strategic use of nonverbal communication in mediation / Barbara G. Madonik.

By: Madonik, Barbara G
Material type: TextTextPublisher: San Francisco : Jossey-Bass, 2001Edition: First editionDescription: xxix, 287 pages : illustrations ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0787957097 (alk. paper); 9780787957094 (alk. paper)Subject(s): Body language | Nonverbal communication | Interpersonal communication | NegotiationDDC classification: 153.6/9 LOC classification: BF637.N66 | M34 2001Bibliography, Etc. Note: Includes bibliographical references (pages 267-273) and index.

Includes bibliographical references (pages 267-273) and index.

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