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The gentle art of verbal self-defense at work / Suzette Haden Elgin.

By: Elgin, Suzette Haden
Contributor(s): Elgin, Suzette Haden. Success with the gentle art of verbal self-defense
Material type: TextTextPublisher: New York : Prentice Hall Press, [2000]Copyright date: ©2000Description: xii, 340 pages ; 23 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0735200890 (pbk.); 9780735200890 (pbk.)Subject(s): Verbal self-defense | Business communication -- Psychological aspects | Success in businessDDC classification: 153.6 LOC classification: BF637.V47 | E434 2000Bibliography, Etc. Note: Includes bibliographical references (pages 319-330) and index.

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